Total Triage System

Since Wednesday 10 January 2024, we are operating a total triage system, where every request for a GP appointment is triaged by our GP team. To request a doctors appointment we are asking all our patients to use an online form where possible. If you find it difficult to use a computer or a smartphone, you can telephone our reception on 020 8669 6186 or attend in person and our receptionists will fill out the form on your behalf. Our reception staff are not able to book an appointment with a GP directly.

Wallington Family Practice > About Us > Teenage Friendly

Teenage Friendly

We aim to offer services which are ‘teenage-friendly’. In summary, this means that:

  • We welcome teenagers and aim to put them at ease when they come to the practice
  • We can assure teenagers that confidentiality will be maintained if aged 12-16, and they ask to keep details of their consultations confidential or if they consult us about potentially sensitive issues
  • Teenagers are welcome to see a Doctor on their own if they wish and are aged 12-16. We would however advise them to come with an adult where possible.

Sexual health advice is available, as is advice on other issues such as depression, drugs, alcohol and self-harm and we can advise teenagers about emergency contraception if required.

Confidentiality 

We provide a confidential service to all young people even if your under 16. This means the information you share with us will go no further without your permission.

The only time we might have to consider sharing confidential information without your permission would be to protect you or someone else from serious risk or harm, should this happen you will be informed.