Total Triage System

Since Wednesday 10 January 2024, we are operating a total triage system, where every request for a GP appointment is triaged by our GP team. To request a doctors appointment we are asking all our patients to use an online form where possible. If you find it difficult to use a computer or a smartphone, you can telephone our reception on 020 8669 6186 or attend in person and our receptionists will fill out the form on your behalf. Our reception staff are not able to book an appointment with a GP directly.

Notice of Temporary Closure for Training

On Wednesday, March 13th from 12:30pm onwards the practice will be closed so that our team can participate in a training session to improve the care we provide to you.

Thank you for your co-operation and patience and we apologise for any inconvenience caused. If you need medical advice or treatment during this closure, please see below for services.

We look forward to reopening at 8:00am on Thursday 14th March, and if you have any questions, please do reach out to our team who will be more than happy to help. 

Where to go for medical advice

Out-of-Hours GP Enhanced Access

Opening Hours: 6:30pm – 8:00pm

If you or a member of your family need medical advice or treatment and/or need to see a GP outside of normal GP practice hours, you can call the Enhanced Access Hub on 0333 332 6570 to ask for an appointment.

You can find out more about the out-of-hours GP service on their website.

NHS 111

NHS 111 is open 24 hours a day, 7 days a week for medical advice, just call 111.

You can find out more about the NHS 111 service on their website.

Walk-In Clinics and Urgent Care Centres

You can visit the nearest available walk-in clinic or urgent care centre, such as: 

St Helier Same Day Emergency Care

  • Address: Same Day Emergency Care, Ground floor, St Helier Hospital, SM5 1AA
  • Telephone: 020 8296 4342

In an Emergency For immediate, life-threatening emergencies, call 999 or go to your nearest A&E.