Total Triage System

Since Wednesday 10 January 2024, we are operating a total triage system, where every request for a GP appointment is triaged by our GP team. To request a doctors appointment we are asking all our patients to use an online form where possible. If you find it difficult to use a computer or a smartphone, you can telephone our reception on 020 8669 6186 or attend in person and our receptionists will fill out the form on your behalf. Our reception staff are not able to book an appointment with a GP directly.

NHS Low Income Scheme (LIS)

If you have a low income, you may be able to get help with NHS costs through the NHS Low Income Scheme (LIS).

The scheme covers:

prescription costs
dental costs
eyecare costs
healthcare travel costs
wigs and fabric supports

How much help you get depends on your weekly income and necessary outgoings, plus any savings or investments you have at the time you apply. If the amount you have left is low, you may be able to get help through the NHS Low Income Scheme. Any help you’re entitled to is also available to your partner, if you have one.

If you have already paid for treatment, you can apply for a refund at the same time as you apply for the scheme.

Find out more about the NHS Low Income Scheme

Apply online for help with NHS costs