Total Triage System

Since Wednesday 10 January 2024, we are operating a total triage system, where every request for a GP appointment is triaged by our GP team. To request a doctors appointment we are asking all our patients to use an online form where possible. If you find it difficult to use a computer or a smartphone, you can telephone our reception on 020 8669 6186 or attend in person and our receptionists will fill out the form on your behalf. Our reception staff are not able to book an appointment with a GP directly.

Track a Referral

The easiest and quickest way to find out the length of waiting time is via the NHS My Planned care NHS that was launched to enable patients to see how long the average wait time for treatment is at hospitals across England.

This is to help manage patient expectations when being referred for treatment. When your referral is received by the hospital from us, the Consultant’s team read it and prioritise how soon you are seen.

Please DO NOT contact the practice, we have no influence over this, it’s the Consultant’s view. We do find it difficult to manage calls from patients asking us but unfortunately we have no idea where you are on the hospitals waiting list.

To access the website information go to then choose the hospital where you have been referred and you can then view the average waiting times.