Total Triage System

Since Wednesday 10 January 2024, we are operating a total triage system, where every request for a GP appointment is triaged by our GP team. To request a doctors appointment we are asking all our patients to use an online form where possible. If you find it difficult to use a computer or a smartphone, you can telephone our reception on 020 8669 6186 or attend in person and our receptionists will fill out the form on your behalf. Our reception staff are not able to book an appointment with a GP directly.

PCN Extended Access Services for Sutton

There are also extended access appointments in the evenings, on Saturdays and Sundays which are provided at different local hub sites across the borough of Sutton. These default to face to face unless you request a telephone appointment. The doctors working in these surgeries have access to your full GP record. These appointments are ideal for patients who find it hard to get to the surgery in normal working hours.

These appointments can be booked via the surgery when we are open but please note during hub opening hours (Mon-Fri 18:30-20:00 and Sat-Sun 08:00-20:00) you can call them directly to check for availability or to cancel pre-booked appointments. The number is 0333 332 6570