If you’ve encountered healthcare recently, either as a patient yourself or as a carer or friend of another patient, we would like to hear about your experience. Your story will be handled confidentially by the non-profit service, Patient Opinion, and may appear (without your name) on their website. Patient Opinion asks the Health Service to respond to the feedback you share, but does not reveal your identity.
Total Triage System
Since Wednesday 10 January 2024, we are operating a total triage system, where every request for a GP appointment is triaged by our GP team. To request a doctors appointment we are asking all our patients to use an online form where possible. If you find it difficult to use a computer or a smartphone, you can telephone our reception on 020 8669 6186 or attend in person and our receptionists will fill out the form on your behalf. Our reception staff are not able to book an appointment with a GP directly.